Walmart Coupon Policy {Updated 2/14/15}

 walmart-logoYou can view and print this same Walmart Coupon Policy from the Walmart Website Directly. If you print it and take it with you, sometimes it can help at the register. Otherwise, pull it up on your SmartPhone before you get into the store, that way it is handy should you need it.

Contact info to contact their Corporate Office:
Walmart Customer Service: 1-800-WALMART (1-800-925-6278)
Or Email feedback to your local Walmart store or Corporate Office. You can also fill out the survey that is printed at the bottom of your receipt.


Walmart coupon policy accepts these four types of coupons:

  1. Manufacturer Coupons found in the newspaper inserts (Originals ONLY. DO NOT MAKE COPIES)
  2. Soft Drink Container Caps (for example, when you win a free 20 oz soda on the lid of a Coke)
  3. Printed Coupons (so long as they have a “scanable” bar code and a specific amount listed)
  4. Competitor Coupons – ONLY if they have a “Sale Price” listed, not simply $1 Off coupons! This is very confusing so let’s look at an example:Walmart Coupon Policy
    Albertsons has “coupons” that are actually listed with a Sale Price instead of an “amount off”. See the Kraft Mayo “coupon” making it $2.99 each. Walmart will accept that type of “coupon” because it states the Price of $2.99. They will not accept this Publix coupon because it states “$1.00 Off” instead. Ultimately, they are doing what we consider a “Price Match” because they are matching a “price” listed on a coupon instead of taking any money “Off” their prices.

Two Important Notes:

  • Walmart coupon policy DOES allows Overage! So if your coupon value exceeds the sale price, that difference will apply towards your other purchases.
  • Walmart coupon policy DOES NOT accept Total Dollar Off Coupons, such as any Publix $5/$40, or Fresh Market $5/$30. No coupons off your “total purchase”.

In my experience, if your savings are more than 50% by using coupons, the cashier will probably call over a manager to verify things. No big deal, just smile and patiently wait…


(TrueCouponing Comments explaining more are in Pink)

You can print this Official Walmart Coupon Policy directly from the Walmart website (in case you want to bring it with you to the store) .

We gladly accept the following types of coupons*

  • Print-at-home internet coupons
    • Must be legible
    • Must have “Manufacturer Coupon” printed on them
    • Must have a valid remit address for the manufacturer
    • Must have a valid expiration date
    • Must have a scannable bar code
    • Buy one, get one free (BOGO) coupons with a specified price
    • Are acceptable in black and white or color
    • May not be duplicated
  • Manufacturers’ coupons
    • For dollar/cents off
    • We honor the manufacturer limitations
    • For free items (except those printed off the Internet)
    • Buy one, get one free (BOGO) coupons
    • Must have “Manufacturer Coupon” printed on them
    • Must have a valid remit address for the manufacturer
    • Must have a valid expiration date
    • Must have a scannable bar code
    • May not be duplicated
  • Competitors’ coupons
    • A specific item for a specified price, for example, $2.99
    • Buy one, get one free (BOGO) coupons for items with a specified price
    • Have a valid expiration date
    • Are acceptable in black and white
    • May not be duplicated
  • Soft drink container caps
  • Checkout coupons (“Catalinas”)
    • Printed at our competitors’ registers for dollar/cents off on a specific item
    • Must have “Manufacturer Coupon” with specific item requirements printed on them
    • Must have a valid remit address for the manufacturer
    • Must have a valid expiration date
    • Must have a scannable bar code
    • Are acceptable in black and white
    • May not be duplicated

We DO NOT accept the following coupons:

  • Checkout coupons
    • Dollars/cents off the entire basket purchase
    • Percentage off the entire basket purchase
  • Print-at-home Internet coupons that require no purchase
  • Competitors’ coupons
    • Dollars/cents off at a specific retailer
    • Percentage off
    • Buy one, get one free (BOGO) coupons without a specified price
    • Double- or triple-value coupons

*The following are guidelines and limitations:

  • We only accept coupons for merchandise that we sell.
  • Coupons must be presented at the time of purchase.
  • Only one coupon per item.
  • We have the ability to limit the number of identical coupons and the number of coupons for the same item per transaction.
  • Item purchased must be identical to the coupon (size, quantity, brand, flavor, color, etc).
  • Coupons must have an expiration date and be redeemed prior to expiration.
  • If coupon value exceeds the price of the item, the excess may be given to the customer as cash or applied toward the basket purchase. (TrueCouponing note: Yay! That means they allow overage!)
  • In all situations, we reserve the right to limit purchase quantities to typical retail purchase quantities or one-per-customer or household and to exclude dealers.
  • Store Managers have the final decision in taking care of the customer.
  • SNAP items purchased in a SNAP transaction are ineligible for cash back.
  • WIC items purchased in a WIC transaction are applied to the basket purchase and may not be eligible for cash back. Refer to state-specific WIC guidelines.
  • Great Value, Marketside, Equate, Parents Choice, and World Table coupons have no cash value and are ineligible for cash back or application to the basket purchase.
  • The system will prompt for supervisor verification for:
    • 4 or more like coupons per transaction.
    • A coupon of $5 and over.
    • $50 or more in coupons in one transaction.
    • Coupons totaling a percentage (%) off of the total sale.

Remember, Walmart has two OTHER savings programs, read about how the Walmart Savings Catcher works or about the Walmart Price Match Guarantee.

Walmart Deals Featured 3

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